Reserve FAQs

Q1: What Kind Of Furniture Production Services Do You Provide?

A: OEM or Customized.

Q2: I only have product photos, can I complete the order production?

A: Our technical team can reproduce the product you need based on the pictures or design drawings you provide.

Q3: What are your strengths? Why did I choose FERLY Furniture?

A: Product quality is the foundation of our factory. We believe that reducing product after-sales issues can help Customers bring richer profits.

Q4: How long is the warranty period for your product?

A: According to furniture products made of different materials, there is a 1-3 year after-sales warranty.

Q5: How to conduct product trading and delivery.

A: 50% of the total amount shall be prepaid by T/T as a deposit, and the remaining 50% shall be paid before shipment.

Q6: How to handle after-sales problems caused by product damage?

A: brand new replacement will be shipped with your next order. Or send it directly to you after receiving photos and videos of your product damage.